Why – NuCentury Pty Ltd

10 reasons why our customers choose NuCentury.

At NuCentury, we pride ourselves on our ability to go above and beyond all expectations. Our services are incredibly comprehensive, leaving no stone unturned.

Competitive Price

Our rates are based on years of practical experience and validated against cleaning industry cost and productivity averages, and analysis against local markets. We take the time to work with our clients to outline all expectations of us, and ensure deliverables are met beyond expectations every time.
Compliance

Compliance sub section: NuCentury is a fully certified and compliant cleaning service provider, that’s guaranteed to deliver results every time. ISO 9001: 2015 (quality), ISO 14001: 2015 (environmental), OHSAS 18001:2007 (OHS). Achieving this status is an endorsement of NuCentury’s commitment to a high level of professionalism, growth and improvement.
Risk Mitigation

We evaluate traditional and non-traditional risks with support service failure and accounted for them directly. Instead of dismissing the risks, we identify valid mitigation strategies for your complete piece of mind. Due diligence is performed in order to ensure OH&S compliance with all aspects of our service.
Experience

NuCentury is a dynamic family owned and run company, established 10 years ago. John the company's director has over 20 years experience in the cleaning and maintenance services industry and has been instrumental in the growth of NuCentury alongside his children Penelope and Nicholas.
Equipment and Materials

We only use the most modern and update cleaning equipment available. All equipment is kept in excellent working order and replaced on a regular basis. Our policy is to ensure that wherever possible we use the most appropriate and environmentally friendly chemicals available.
Client Staff Relationship

NuCentury requires that all staff and operators be courteous, well-mannered and well presented at all times. The majority of staff are on the NuCentury Payroll rather then hired as a Sub-contractor to ensure ‘ownership’ of the company standards and ethics. Any Sub-contractors used for specialised services are required to comply with NuCentury's Policies & Procedures.
Personalised Service

As a mid- sized national company you will have direct access to the principal. We require all staff and operators be courteous, well-mannered and well presented. The majority of staff are on the NuCentury payroll rather then hired as a sub-contractor to ensure ‘ownership’ of the company standards and ethics.
Reporting and Technology

Our services are inspected using customised software solutions via mobile devices to make sure they are performed to above industry standards and to specific site requirements. We can alter the level of reporting that the client needs – in terms of detail and frequency. Inspection results are available for review and monitor the services provided.
Resources

We can efficiently handle all situations, whenever and wherever they arise. State based Operations Managers and the General Manager are all contactable via after hours call numbers. Qualified personnel are readily available as a backup service to cope with an emergency which may arise.
Training

Our in house training is sophisticated and extensive. While all staff are vigorously trained, we place great emphasis on site specific training. We provide our clients with staff who are trained in the most up to date cleaning procedures as part of our commitment to minimising your exposure to risk.